Support

Need help with Merro, found a bug, or want a city added? We would love to hear from you.

Before you write

Update to the latest version from the App Store. Recent releases include fixes for newer iOS versions.
Include your device model, iOS version and the Merro version (shown on the App Store page).
Merro is not a VPN. If you are looking for a VPN, see our sibling app NoDrama VPN on the App Store.

Requirements

iPhone and iPad with iOS/iPadOS 15.5 or later. Also runs on Apple silicon Macs (macOS 12.4+) and Apple Vision (visionOS 1.0+).

Frequently asked

Is Merro free?

Yes. Merro is a free download on the App Store, and you do not need to create an account.

Which devices does it work on?

iPhone and iPad running iOS or iPadOS 15.5 or later. It also runs on Apple silicon Macs (macOS 12.4+) and Apple Vision (visionOS 1.0+) as a compatible iPhone and iPad app.

Is Merro a VPN?

No. Merro is a trip discovery app. Its network checker only tells you about your internet connection; it does not route or encrypt your traffic.

Which languages are supported?

English and Russian.

Do I need to sign up?

No. There is no registration and no login. Download, open and start exploring.

Does Merro collect my data?

According to its App Store privacy label, no data is collected from the app. Read our Privacy Policy for details.

A city I want is missing. Can I suggest it?

Absolutely. We add new countries and cities regularly. Email us at support@merrotravel.com with your suggestion.